Reservations are considered booked when the Guest’s non-refundable $300 prepayment is received. To cancel this reservation, notice of cancellation must be in writing and received more than 60 days prior to your arrival date. TTVR will refund the sums paid by Guest, less the $300 non-refundable prepayment. On the 60th day before Guest’s arrival date, this reservation is considered 100% non-refundable. If TTVR is able to rebook the premises for some (or all) dates, TTVR will issue a refund less the $300 non-refundable prepayment. However, TTVR is not required to rebook. For this reason, TTVR advises Guest to purchase travel insurance. We are unable to offer the “rebook to someone else” option if you made your reservation through VRBO, HomeAway, AirBnB, or any other outside booking agency. The option to try to “rebook” the premises only applies to guests who have booked directly with Tahoe Time Vacation Rentals. This also does not apply to renter’s choice to depart earlier than their expected stay.
***Due to the unexpected changes in the rental industry because of COVID-19, we have amended our cancellation policy for bookings taking place June 1 – September 30, 2020
If you would like to cancel or postpone your travel dates the updated policy is;
If you cancel 30 days prior to your arrival date your $300 prepayment is not refundable but we will allow you to use it towards a booking within the next 12 months.
If you cancel between 15 – 30 days prior to your arrival date you will be refunded 50% of the rental amount or you can have a 100% credit which can be used in the next 12 months.
If you cancel within 15 days of your arrival date you can have a 50% credit to use within the next 12 months, but is limited to the same house you currently booked.
Please note these flexible cancellation policies apply only to current bookings. Any future bookings will be covered by the cancelation policy that is in place at the time of your booking.
We understand that all of this is a little confusing so please feel free to give us a call, we are not a big corporate company, we are just a small boutique one and we all live right here in Lake Tahoe area.